Privacy Policy

Effective Date: 26 May 2025

At Hotel Maroussi, we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Data We Collect

• Full Name
• Email Address
• Phone Number
• Check-in / Check-out Dates
• Guest Count
• Special Requests

2. Why We Collect It

We collect your data solely to process your booking request and communicate with you regarding your stay.

3. Legal Basis

Your data is processed based on your explicit consent when you submit the booking request form.

4. Data Sharing

We do not sell, rent, or share your data with third parties. Your booking details are only received by our team via email and handled confidentially.

5. Your Rights

• Request access to the personal data we hold about you (in our email records)
• Request correction or deletion of your data
• Withdraw your consent at any time

6. Third-Party Services

Our website uses certain third-party services to provide security and functionality:

• Cloudflare Turnstile: We use Cloudflare’s captcha service to protect our booking form against spam and automated abuse. This may process your IP address and browser information to verify you are human. See Cloudflare’s Privacy Policy.
• Flatpickr (date picker), Iconify, and Font Awesome: These libraries are used to display calendars and icons. They do not collect personal data from you directly.

7. Cookies and Tracking

Our website does not use analytics, tracking, or advertising cookies. Essential services, such as Cloudflare Turnstile, may use temporary cookies to ensure security and functionality.

8. Data Handling

When you submit the booking form, your details are sent directly to us via email using a secure mail service. We do not store your information in any online database. Emails are only kept as long as necessary to handle your request and may be deleted upon request.

9. Data Security

We take appropriate measures to protect the information you provide, including SSL encryption during form submission and restricted access to email accounts.

10. Complaints

If you believe your data rights have been violated, you have the right to file a complaint with the Hellenic Data Protection Authority (HDPA) or your local authority.

11. Contact Us

If you have questions or requests, contact us at:

Hotel Maroussi
Email: reception@hotelmaroussi.com
Phone: +30 210 619 8338